About Us
Response24 is a crisis management company dedicated to the provision of security management consultancy on a worldwide basis to clients across a broad range of risk management disciplines including Product Recall, Kidnap & Ransom and Terrorism.
The Response24 management team has decades of experience helping clients to prepare for, respond to and recover from critical incidents worldwide, and with a global network of specialist consultants, have been retained by a number of major insurers in the Lloyd’s of London market over the last 25 years, as well as working directly with multi-nationals and SMEs.
The Response24 Team
Rupert Reid
DIRECTOR
Rupert is a former detective with the Metropolitan Police at New Scotland Yard. He has worked in corporate contingency planning and crisis management for over 30 years, establishing crisis response teams for a number of special risks insurers.
Gareth Sephton
DIRECTOR
Gareth manages the global operations of Response24. He has worked in corporate intelligence and security since 2010, joining Response24 in 2018 as the Head of Political Risk.
Pauline Wakeling
Director of Administration
Pauline handles all aspects of administration at Response24. With a career as a company secretary and senior administor for over three decades, she is an expert in building the resilient systems and efficient processes required for rapid, effective crisis response.
Sue McDonald
Director of Customer Support Services
Sue is the head of Response24’s customer support team, managing client relations and handling all support cases. Her commitment to service excellence ensures our clients receive the critical support they need, exactly when they need it most.