Specialist crisis response for insurers, corporates, and organisations operating in complex environments.
35 years of Lloyd's expertise. Globally connected. Available 24/7.
Who We Work With
One specialist partner across every major specialty line.
Insurance Market
Crisis response capability appointed by Lloyd's underwriters and specialist MGAs across K&R, Political Violence & Terrorism, Active Assailant, Product Contamination & Recall, Crisis Concierge, Specie & Fine Art, PA & Travel, and Cyber. One point of contact across all specialty lines.
Request a Capability Statement →Corporate & Enterprise
Independent crisis management for organisations operating in complex or higher-risk environments. Always-on intelligence, structured incident response, and a named global specialist network.
Explore Corporate Services →Training
Specialist training for security professionals, crisis managers, and organisations — close protection, crisis management, disaster recovery, and food safety programmes.
Explore Training Programmes →NGOs & Humanitarian
Specialist risk management for organisations in complex and hostile environments, supported by partners with proven on-the-ground capability across Sub-Saharan Africa.
Discuss your environment →The Response24 Network
Response24 is your single point of contact and manages every response. Our named partners extend specialist capability into the disciplines where depth matters most.
Sedgwick
Global reverse logistics and emergency call centre deployment for product recall incidents.
Lines SupportedProduct Contamination & Recall
ICMG
US-market security operations and K&R response; leadership team with Pinkerton executive backgrounds.
Lines SupportedK&R · Active Assailant · Security Management
Saladin Security
High-risk security operations across Sub-Saharan Africa, with active presence in Kenya, South Sudan, and Ghana.
Lines SupportedK&R · Political Violence · Evacuation & Repatriation
Euro-Center
Global medical assistance network with 70,000 facilities, 12 assistance centres, and over 50 years of operational experience. Backed by Munich Re.
Lines SupportedPA & Travel · K&R · Corporate & Enterprise
Connect: Our Technology Suite
Response24's proprietary intelligence and incident management platform — included in every partnership at no additional cost.
Always-on global security intelligence
Real-time alerts, geo-fencing, and country risk assessments — keeping our clients and their policyholders informed before an incident develops.
- Real-time threat alerts and analyst briefings
- Geo-fencing for critical locations and assets
- Country risk assessments across all operating regions
Structured crisis response management
Every decision documented, every action tracked. A complete incident record supporting claims management, regulatory reporting, and resilience planning after the event.
- Real-time incident tracking and action logging
- Full audit trail for claims and regulatory submissions
- Post-incident resilience and debrief reporting